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This tire protection plan warranty is made by the independent facility from which you purchased the tires. This limited tire protection plan warranty applies to the tires, original purchaser and the original vehicle identified on the receipt. This limited road hazard warranty only applies to passenger and light truck tires, which, during its tread life or within the covered period of time, becomes unserviceable because of a road hazard. The tire protection plan warranty is optional the purchase must appear on your receipt. A road hazard occurs when a tire fails due to a puncture, bruise or break incurred during the course of normal driving on a maintained road. Nails, glass, and potholes would be the most common examples.
If you are less than 25 miles away from the original selling Facility, you must return your vehicle to that Facility for any tire repair or replacement under the warranty.
If you are more than 25 miles from the original Facility, then you must call the Warranty Administrator prior to any warranty work being performed, at 888-411-9560, from 8:00 a.m. to 8:00 p.m. Monday through Friday (Eastern Time), Saturday from 9:00 a.m. to 6:00 p.m., excluding holidays. The Administrator will provide to you the nearest participating Facility. If there are no participating locations in your area, you may take your vehicle to a nonparticipating Facility in your area. If the non-participating Facility will not accept payment from the Warranty Administrator, you must pay for the warranty service and submit your original repair invoice (or legible copy) and subsequent warranty repair invoice (or legible copy) to the Administrator for review, within 60 days of the date of tire repair or replacement.
YOU MUST PRESENT THE ORIGINAL INVOICE SHOWING THE PURCHASE OF THE TIRE(S) AND THE TIRE PROTECTION PLAN WARRANTY.
Prior authorization must be obtained to replace a tire damaged by a road hazard.
The damaged tire must be made available for inspection by the facility and/or the program administrator.
All claims and any required documentation must be submitted to the facility or the administrator within 60 days of the date of failure and/or service.
The tire protection plan warranty is valid for a period of 3 years or until any portion of the tire is worn to 2/32 of an inch or less, whichever occurs first.
Tire Replacement: If a tire becomes unserviceable because of a road hazard during the useable tread life of the tire, it will be replaced with a new tire. If available, an exact make/model replacement tire will be installed. If not available, a comparable quality tire will be installed. If the tire failure occurs within the first 33% of useable tread wear, and cannot be safely repaired per manufacturer’s guidelines, the tire will be replaced with coverage up to 100% of the original price paid for the tire. After the first 33% of useable tread wear, you will be charged for the consumed useable tread wear on the original tire, times the original selling price of the tire. You will be responsible for any taxes, mounting, balancing, and any other miscellaneous fees.
When the tread is worn down to 2/32” the tire is considered worn out and is not eligible for adjustment. If you want road hazard warranty on the replacement tire, you must purchase a new road hazard warranty for the new tire.
Tire Repair: If your tire is damaged due to a road hazard and can be safely repaired, the tire will be repaired per manufacturer’s guidelines at any participating facility. The warranty will cover up $20.00 to have the tire repaired. The road hazard warranty will remain in effect after a tire is repaired.
For 36 months from the date of purchase of this warranty, you may receive flat tire changing assistance by calling the service provider of your choice. If you need assistance in locating a service provider in your area, you may call 888-411-9560. You will be reimbursed up to $75 for eligible expenses incurred for flat tire changing assistance. Flat tire changing assistance is strictly limited to the installation of your useable spare tire. If you require a tow or any other service you are solely responsible for those charges. This benefit applies only to motorized passenger vehicles and specifically excludes trailers or those vehicles listed under the exclusions and limitations.
The following documentation must be submitted to the program administrator within 60 days of service to receive a reimbursement:
1. A photocopy of the original invoice showing the purchase of this road hazard warranty and your complete name, address, and telephone number.
2. A photocopy of the paid invoice for spare tire installation from a valid auto service provider. This paid invoice must detail the name address, and telephone number of the service provider.
Submit the above documentation to: Bridgestone TPP Roadside Assistance, P.O. Box 33535, Denver, CO 80233
The following vehicles are not eligible for warranty coverage: Vehicles with a manufacturer’s load rating capacity of greater than 1 ton. Farm or agricultural use vehicles are excluded. Commercial vehicles are excluded. Coverage excludes damage from off-road use, collision, fire, vandalism, theft, snow chains, manufacturer’s defects, abuse and neglect (i.e., improper application, improper inflation, overloading, brake lock up, wheel spinning, torque snags, etc.), cosmetic damage, sidewall abrasions or other appearance items that do not affect the safety or performance of the tire. Also excluded are damages or irregular wear caused by misalignment, mechanical failures or interference with vehicle components, tires that have been repaired in a manner other than per manufacturer’s guidelines. This warranty covers only the tires registered to the customer and listed by DOT number during the initial registration. CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE EXCLUDED. Some states do not allow the exclusion or limitation of consequential and incidental damages; therefore, such limitations or exclusions may not apply to you. No expressed guarantees given other than that stated herein. This warranty gives you specific legal rights; you may have other rights, which vary from state to state.
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