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Our Story

Neal Tire & Auto Service is a 100% employee-owned company founded by the Neal family in 1925. We currently have 25 convenient locations across Illinois, Indiana and Kentucky serving customers just like you! As an industry leader, we truly set the standard by treating all customers like part of the family. Our goal is to build trusted, lasting relationships with each and every experience.

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OUR ACCOUNTABILITY

We do our best to meet the needs of our customers, and get them back on the road as quickly and safely as possible. Accountability is something that we take very seriously. Which is why we created the Neal Tire 4 C’s to offer our customers accountability they can really rely on.

    - We are CAPABLE.

    • Fixing things - It’s what we do.

    - We are CREDIBLE.

    • Providing trained professionals and over 90 years of expertise.

    - We are CONSIDERATE.

    • Every customer is treated like family.

    - We are CONFIDENT.

    • Getting you back to the more important stuff.

OUR COMMITMENT TO YOU

To keep the company prospering throughout the years, we’ve dedicated our efforts towards providing an outstanding product selection, reliable on-hand inventory, the most competitive pricing, dependable service, and total care for our customers from start to finish. We are proud to carry-on the Neal family standards of reliability, integrity, and fair business practices.

Neal Tire is your trusted, neighborhood tire and service center. We are more than just the average tire shop – we are also auto repair experts! We have everything you need for total auto care. So let Neal Tire & Auto Service be your first choice when purchasing a new set of tires or seeking auto repair service.

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OUR 8 CORE VALUES

    1. We pursue excellence through customer experiences.

  • Building trust. Building relationships. Building confidence.
  • 2. We take ownership in everything we do.

  • 100% employee-owned - Supporting growth and embracing inspiration.
  • 3. We offer brands that you trust.

  • The brands you want at the right value.
  • 4. We consider everyone family.

  • Our relationships have made us what we are today.
  • 5. We strive to meet expectations.

  • Doing our best. Aiming for success. Making lasting impressions.
  • 6. We try to keep it simple.

  • Always fix-it friendly - Never over-complicated.
  • 7. We impact the community.

  • Sharing passion through collaboration, philanthropy and sponsorships.
  • 8. We provide service you can rely on.

  • Bragging rights backed by over 90 years of expertise.


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