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Customer Service Advisor

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Our direct sales employees are responsible for primarily telephone and one-on-one sales, along with all aspects of customer service at the front counter. This position will also check in and write up service orders, keep customers informed of the status of their services before, during and after the sale.

Requirements:

  • Applicant must be willing and comfortable working in a team atmosphere.
  • Individual should be able to multi-task at times and handle and function in a fast paced environment. 
  • A neat and professional appearance is required
  • Qualified candidates are required to have a high school diploma or GED, a valid driver’s license. 
  • Superior ability to positively relate and communicate with customers, including outstanding telephone skills.
  • Knowledge in automotive repair in order to explain services to customers.
  • Experience in implementing product and service promotions.
  • Mathematical skills are necessary for creation of estimates and billing.
  • Assist shop management in maintaining appropriate inventory levels, including the purchase of parts and materials.
  • Previous experience with point-of-sale software

Crosswind Tires


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